Not all mobile devices are compatible with our network. Before purchasing a Product, you agree to refer to koganmobile. The factors that affect the availability and performance of Kogan Mobile services and the data speeds you may reach depend on many factors, including network coverage, device capabilities, location, network congestion and if you are roaming.
If, from time to time, we provide additional services in Australia where you may roam on a network in a Non-Vodafone Coverage Area, we may also restrict the availability or the speeds of those services which may include data services. So to use these offerings, you should be talking to another person, or using your fingers or a voice-operated application to TXT them. These offerings are not for you if you plan to do any of the following: multiple simultaneous calling, re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, continuously call forwarding, auto-dialling, machine to machine communication including by using your SIM in any other device , Cellular Trunking Units CTUs , or any other activity which does not involve standard person-to person national calls and standard TXT Non-Standard Usage.
A Product that includes data services is required to start a data session. When using data Products, some internet services, including web sites and email, may not be accessible. Subject to your rights under the Competition and Consumer Act or other relevant legislation including the Australian Consumer Law , neither Kogan Mobile nor Vodafone makes any warranty regarding any software or data provided or available to you in connection with data services, including with respect to how that software or data operates on your device or interacts with applications.
Unless otherwise stated, data usage is measured as the combination of both data you send upload and receive download. Any data allowance which is part of your Product including an Add-on Product, if applicable is only available for use via your compatible handset.
It is not available for use on a mobile broadband device or for use in a modem. Rates and types of credit Details of the rates and charges, including any recharge price, Plan Allowances and expiry periods which apply to the Products are set out in these terms. This section sets out some general rules about recharge price, Plan Allowances and expiry periods. Sections 3 — 7 describes how these rules apply to specific Products. Recharge Price: The recharge price under each type of Product is set out in sections 3 — 7.
If usage of a Product exceeds any part of your Plan Allowance, or you use a service that is not part of your Plan Allowance, you will be charged an amount additional to your recharge price. Unless otherwise stated, if you do not use all your included Plan Allowance before the expiry period, any remaining Plan Allowance expires and is forfeited it cannot be transferred, refunded, exchanged, redeemed for cash or carried over into another month.
Calculating rates and charges: Unless otherwise stated : rates specified for services are GST inclusive; each charge is rounded up to the nearest cent before GST is included; call usage is billed in blocks of 60 second increments. Usage is rounded up to the end of the current increment; each call may last for a maximum duration of 2 hours, provided you have sufficient credit and privileges to make the call; and data is charged in per kilobyte blocks.
Details of the rates and charges which apply to the Products are contained in the Terms. Credit may be expressed in any manner, including as a monetary value or as a quantity of a specified Product.
All rates and charges are subject to change. International Calls: most Products do not include allowances for international calls. Please add an international calls add-on to make standard international voice calls to selected countries. Upon purchase of a voucher you will be advised the date of expiry for activation of your voucher. A voucher which is not activated before expiry will be forfeited. This support article will give you key information about upgrading to a new device or changing your plan.
You can upgrade your phone with a new plan, through our online upgrades hub. You can upgrade your modem with a new plan, and your tablet with a new plan in store or over the phone. Additional benefits of the pack include unlimited calling, daily SMS, and a complimentary subscription to Vodafone Play and Zee5 app.
The plan also comes with an unlimited calling facility, SMSes, and a complimentary subscription to Vodafone Play and Zee5 app. The internet speed drops to 64Kbps once the daily data limit is exhausted. The plan comes with a validity period of 56 days. Under this plan, users also get daily SMS, unlimited calling facility, and a complimentary subscription to the Zee5 app and Vodafone Play. Under this plan, users get unlimited calling facility, daily SMS, and a complimentary subscription to Vodafone Play and Zee5 app.
Under this plan, you get 1. The internet speed drops to 64Kbps after the daily data limit is exhausted. The plan is valid for 84 days. Call now. Bank Holiday Monday opening times: Mon to Fri Sat Sun. Alternative phone numbers. Ask questions and share tips with other people 24 hours a day. You can book a phone appointment with one of our local experts. Something went wrong.
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